These Terms and Conditions govern your use of the bigbunny platform. By registering an account or accessing any part of the site, you agree to be bound by the rules set out below. Please read this page carefully before you start playing. If you have questions, visit our FAQ page or contact our support team at [email protected].
You must be at least 21 years old to register and use the bigbunny platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate and complete. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify our support team immediately at [email protected]. bigbunny reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible persons will be closed and any balances may be forfeited in line with applicable regulations.
All transactions on bigbunny are conducted in Philippine pesos (PHP). Deposits are credited to your account once the payment has been confirmed by the relevant payment provider. Withdrawal requests are processed within the timeframes stated on the platform and are subject to identity verification checks before funds are released. bigbunny does not accept payments from third parties; deposits must come from a payment method registered in your own name. Minimum and maximum transaction limits apply and are displayed at the point of deposit or withdrawal. Any fees charged by your bank or payment provider are your own responsibility and are not covered by bigbunny. The platform reserves the right to delay or decline a withdrawal if there are reasonable grounds to suspect fraudulent activity or a breach of these Terms.
All bets placed through the sports, bet, casino, and slot game sections are final once confirmed. bigbunny reserves the right to void bets in cases of obvious pricing errors, system faults, or where there is evidence of match manipulation or collusion. Players must use the platform for personal entertainment only and must not employ automated tools, bots, or any software designed to gain an unfair advantage. Any attempt to exploit technical errors or loopholes in the platform will result in account suspension and forfeiture of winnings. The game lobby and all associated sections are provided for lawful entertainment purposes only. bigbunny does not guarantee continuous availability of any specific game or market, and titles may be added or removed from the platform at any time without prior notice.
bigbunny reserves the right to suspend or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice. Grounds for suspension include but are not limited to: providing false registration information, operating multiple accounts, engaging in fraudulent payment activity, abusing platform features, or violating any applicable Philippine law or regulation. Where an account is suspended pending investigation, access to funds may be temporarily restricted until the matter is resolved. Players who wish to close their own account voluntarily may do so by contacting [email protected], and any remaining verified balance will be returned through the original payment method. bigbunny will not be liable for any losses arising from account suspension where the suspension is the result of a player's own breach of these Terms. Appeals against account decisions may be submitted in writing to the support team and will be reviewed within a reasonable timeframe.
bigbunny is committed to promoting safe and responsible gaming for all Filipino players. We provide tools and resources to help you manage your gaming activity, including the ability to set personal limits and request self-exclusion where needed. If you feel that your gaming is becoming a concern, we strongly encourage you to visit our Responsible Gaming page for guidance and support options. Players who are experiencing difficulties are also encouraged to seek assistance from independent support organisations available in the Philippines. bigbunny staff will never pressure any player to continue gaming beyond their stated limits. Self-exclusion requests are processed promptly and, once active, cannot be reversed during the agreed exclusion period. We take our duty of care to Filipino players seriously and treat all responsible gaming requests with full confidentiality.
Your personal data is collected and processed in accordance with our Privacy Policy, which forms part of this agreement. By registering on bigbunny, you consent to the collection and use of your information as described in that policy. We use your data to verify your identity, process transactions, provide customer support, and comply with our legal obligations under Philippine law. We do not sell your personal information to third parties for marketing purposes. All data is stored securely and access is restricted to authorised personnel only. You have the right to request a copy of the data we hold about you by contacting [email protected]. Any changes to our data practices will be reflected in an updated Privacy Policy, and continued use of the platform after such changes constitutes acceptance.
bigbunny provides the platform on an "as available" basis and does not warrant that the service will be uninterrupted, error-free, or free from technical issues at all times. To the fullest extent permitted by Philippine law, bigbunny shall not be liable for any indirect, incidental, or consequential losses arising from your use of the platform, including losses resulting from system downtime, delayed transactions, or third-party payment provider issues. Our total liability to any player in connection with their use of the platform shall not exceed the amount deposited by that player in the thirty days preceding the event giving rise to the claim. Nothing in these Terms limits our liability for fraud, gross negligence, or any other matter that cannot be excluded by law. Players are responsible for ensuring that their use of the platform complies with the laws of their own jurisdiction.
bigbunny may update these Terms and Conditions from time to time to reflect changes in our services, applicable regulations, or operational requirements. When material changes are made, we will notify registered players through the platform or by email to the address on file. The date at the top of this page indicates when the Terms were last revised. Continued use of the platform after any update constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact [email protected] to arrange closure of your account. We recommend checking this page periodically so you are always aware of the current rules that apply to your use of bigbunny.
Short answers to what Filipino players ask most about the bigbunny player agreement
Registration is free and takes just a few minutes. Once you have read and accepted these Terms, you can create your account and start exploring sports betting, live casino games, and slots — all in Philippine pesos, all from your mobile browser.