Player Wellbeing Philippines Play Responsibly

bigbunny Responsible Gaming – Keep It Fun, Keep It Safe

At bigbunny, we believe gaming should always be an enjoyable experience — never a source of stress or financial hardship. We are committed to providing Filipino players with the tools, information, and support they need to stay in control. Whether you want to set spending limits, take a break, or learn more about healthy gaming habits, this page has everything you need. If you ever feel that gaming is affecting your daily life, please reach out to our support team at [email protected] or visit our FAQ page for guidance.

Play Within Your Means Set Time Limits Deposit Limits Available Self-Exclusion Option 24/7 Support Gaming Should Be Fun Track Your Activity Play Within Your Means Set Time Limits Deposit Limits Available Self-Exclusion Option 24/7 Support Gaming Should Be Fun Track Your Activity

Tools to Help You Stay in Control

bigbunny gives every Filipino player practical options to manage their gaming activity at any time

Deposit Limits

You can set a daily, weekly, or monthly deposit limit on your bigbunny account at any time through your account settings. Once a limit is in place, it takes effect immediately and cannot be increased until the current period has ended — this protects you from impulsive decisions during a session. Lowering your limit, however, takes effect right away. Setting a deposit limit is one of thesimplest and most effective ways to keep your gaming budget under control. We encourage all Filipino players to review their limits regularly and adjust them to match their current financial situation.

Session Time Reminders

It is easy to lose track of time when you are enjoying your favourite games, which is why bigbunny offers session time reminders that alert you after a set period of play. You can configure these reminders in your account settings to notify you after 30 minutes, one hour, or any custom duration you prefer. When the reminder appears, you can choose to continue playing or log out and take a break — the choice is always yours. Keeping sessions to a comfortable length helps maintain a healthy balance between gaming and everyday life. We recommend Filipino players set a reminder for every session, especially when playing on mobile.

Take a Break

If you feel you need a short pause from gaming, you can activate a temporary break of 24 hours, 7 days, or 30 days directly from your account settings. During a break period, you will not be able to log in or place any bets, giving you the space to reset and refocus. This feature is designed for players who want a brief cooling-off period without permanently closing their account. Once the break period ends, your account will automatically become accessible again. Taking regular breaks is a healthy habit that keeps gaming enjoyable and prevents it from becoming a routine you feel compelled to follow.

Self-Exclusion

For players who feel they need a longer or permanent break, bigbunny offers a self-exclusion option that can be activated by contacting our support team at [email protected]. Self-exclusion can be set for a minimum of six months or on a permanent basis, and once activated it cannot be reversed until the chosen period has fully elapsed. During self-exclusion, your account will be suspended and you will not receive any promotional communications from us. We take self-exclusion requests seriously and process them promptly to ensure your wellbeing is protected. If you are considering self-exclusion, we encourage you to also seek support from a trusted friend, family member, or professional counsellor.

Recognising When Gaming Stops Being Fun

Knowing the warning signs early makes it easier to take action before gaming becomes a problem

Warning Signs to Watch For

  • Spending more money on gaming than you originally planned
  • Chasing losses by placing larger bets to try to win back what you lost
  • Feeling anxious, irritable, or restless when you are not playing
  • Neglecting work, school, family, or social commitments because of gaming
  • Borrowing money or selling belongings to fund your gaming activity
  • Hiding your gaming habits from people close to you
  • Feeling that gaming is no longer enjoyable but you continue anyway

Healthy Gaming Habits

  • Always set a budget before you start playing and stick to it
  • Treat gaming as entertainment, not as a way to earn income
  • Never play when you are feeling stressed, upset, or under the influence of alcohol
  • Take regular breaks and balance gaming with other activities you enjoy
  • Keep track of how much time and money you spend each week
  • Talk openly with someone you trust if gaming starts to feel out of control
  • Use the tools available on bigbunny to set limits that match your lifestyle

Responsible Gaming Questions

Quick answers to what Filipino players ask most about staying safe on bigbunny

Log in to your bigbunny account and go to your account settings. Under the Responsible Gaming section, you will find the option to set a daily, weekly, or monthly deposit limit. Enter the amount you are comfortable with and confirm your choice — the limit takes effect immediately. If you need help finding this setting, contact our support team at [email protected] and we will guide you through the process.

No. Once self-exclusion is activated, it cannot be reversed until the full exclusion period has elapsed. This is intentional — the cooling-off period is designed to give you genuine distance from gaming without the temptation to undo it impulsively. If you chose a permanent self-exclusion, your account will remain closed indefinitely. We take this commitment seriously because your long-term wellbeing matters more to us than short-term activity on the platform.

Yes. You must be at least 21 years old to register and play on bigbunny, in line with Philippine gaming regulations. We verify the age and identity of all players during the registration process. If we discover that a player is underage, their account will be immediately closed and any funds will be returned. We strongly encourage parents and guardians to use parental control tools on shared devices to prevent minors from accessing online gaming platforms.

If you feel that gaming is negatively affecting your finances, relationships, or mental health, please reach out for support as soon as possible. You can contact our team directly at [email protected] to activate self-exclusion or discuss your options. We also encourage you to speak with a trusted person in your life or seek professional counselling. Taking the first step to ask for help is a sign of strength, and we are here to support you through the process.

Gaming Is Better When It Stays Fun

Use the tools available on bigbunny to keep your gaming experience enjoyable and within your comfort zone. If you have questions, our team is always ready to help.